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Human-in-the-Loop for AI · BPO

The Humans Behind Your AI.

Global human-in-the-loop teams for AI: training data, AI-agent oversight, content moderation, back office, and dedicated remote staff. Bangladesh talent at rates among the lowest globally, hired at scale, trained through ISHC Academy, and managed by ISHC, with Xeres Tech providing the tooling and infrastructure.

A calculator and employment file on a payroll desk — HR staffing and outsourcing.
HR staffing and outsourcing.

Why ISHC

Skilled People, Scalable Hiring, Real Training.

AI still needs people: to teach it, check it, and step in when it gets things wrong. ISHC starts where we are strongest, recruiting, training, and managing people, and adds the tooling and infrastructure through Xeres Tech.

  • Among the Lowest Rates Globally

    Bangladesh talent, so you can staff human review where it matters without a heavy cost base.

  • Scalable Hiring

    Recruited to your brief and tested before they join. Teams grow as your volume grows.

  • Trained and Managed

    Prepared through ISHC Academy, run by a named ISHC lead, and reported on in writing.

What We Do

Human-in-the-Loop Work for AI, and the Teams Around It.

Dedicated people working on your workflow, in your tools, to a written standard.

01

AI Training Data

People who prepare and check the data your models learn from, working to your written guidelines.

  • Data labelling and annotation for text, image, audio, and video.
  • RLHF and rating of model outputs against your rubric.
  • Voice and transcript QA: accuracy, speaker, and intent checks.

02

AI-Agent Oversight

Humans behind your voice AI and chatbots, so mistakes are caught and customers are not left stuck.

  • Reviewing voice-AI and chatbot transcripts for errors and missed intents.
  • Fixing and flagging wrong answers so your team can improve the agent.
  • Live escalation: trained people take the calls and chats the AI cannot handle.

03

Content Moderation and Trust & Safety

Reviewers who apply your policies consistently to user-generated content and flagged cases.

  • Queue review of posts, profiles, listings, and media against your policy.
  • Escalation paths for sensitive or unclear cases, agreed with you up front.
  • Written policy notes and quality checks on reviewer decisions.

04

Back Office and Data Ops

The routine operational work that keeps data clean and processes moving.

  • Data entry, cleaning, enrichment, and CRM upkeep.
  • Order processing, records management, and document handling.
  • Spot checks against a written standard before work is handed back.

05

Dedicated Remote Staff

Full-time people who work as part of your team, hired by ISHC, trained through ISHC Academy, and managed by ISHC.

  • Virtual assistants for operations and admin.
  • SDRs for prospect research, outreach, and booking meetings.
  • Support leads who run queues and coach agents.
About ISHC Academy

How It Works

Recruit, Train, Manage, Report.

  1. 01

    Recruit

    We lock the task, hours, language, and tools with you, then source, test, and interview against that brief. You meet the shortlist before anyone starts.

  2. 02

    Train

    Selected people are prepared through ISHC Academy: workplace communication, your guidelines and rubrics, and the tools your team uses.

    ISHC Academy
  3. 03

    Manage

    A named ISHC lead runs attendance, quality checks, HR, and payroll administration for the team, and handles replacements.

  4. 04

    Report

    You get a regular written update on attendance, workload, quality findings, and open issues, agreed with you at the start.

Pilot Pod

Start Small. Decide on Evidence.

Begin with a small starter team on one task, such as transcript review or data labelling. We scope it with you and quote after a short call. No long commitment before you have seen the work.

  • A small starter team on one clearly scoped workflow.
  • Roles, hours, tools, and quality checks written down before day one.
  • A short, fixed pilot period with a review at the end.
  • Scale up, adjust, or stop after the review. Your decision.

Scope a Pilot Pod

Send the task, rough volume, working hours, and the tools your team uses.

In Partnership With Xeres Tech

Delivered with Xeres Tech.

ISHC is the front door for human-in-the-loop and offshore teams. Xeres Tech provides the tooling and infrastructure, so the people and the systems are planned together.

ISHC: People and HR

Recruitment, ISHC Academy training, team management, quality, HR, payroll administration, and replacements. ISHC is your contract and your first point of contact.

Xeres Tech: Technology and Operations

Tooling and infrastructure: workflow setup, labelling and review tools, automation, and the operations layer that lets you see what the team is doing.

Questions

Before You Start a Human-in-the-Loop Team.

What Does Human-in-the-Loop for AI Mean Here?

Trained people working alongside your AI: preparing and rating training data, reviewing what your voice AI and chatbots say, taking over the calls and chats the AI cannot handle, and moderating content. The AI does the volume. Our people handle judgement, quality, and the exceptions.

Why Bangladesh?

Bangladesh has a large, young, English-capable workforce and rates that are among the lowest globally. ISHC recruits at scale and trains people through ISHC Academy, so a team can grow as your volume grows.

Who Do We Contract With?

With International Strategic Hiring Choices (US entity: International Strategic Hiring Choices LLC). ISHC is the front door for the engagement. Xeres Tech provides the tooling and infrastructure with us.

Can You Work in Our Tools and to Our Guidelines?

Yes. We train the team on your labelling guidelines, rating rubrics, moderation policy, or support playbook, and they work in your tools. Where you need tooling, Xeres Tech can set it up.

How Does a Pilot Pod Start?

Tell us the task, volume, hours, and tools. We agree the team size, pilot length, and how quality will be checked, then recruit and train against that brief.

What Does It Cost?

Pricing depends on the task, hours, and scope. We quote after a short scoping call so the number matches the work, not a generic rate card.

Contact

Talk to the Desk About Your Team.

International Strategic Hiring Choices. Tell us the work, and we will tell you plainly whether a human-in-the-loop team fits.

Experienced, Responsible, and Solution-Focused.

Put Trained People Behind Your AI.

Hired, trained, and managed by ISHC. Tooling and infrastructure by Xeres Tech.

Talk to ISHCPartner with ISHC